Chat2Desk Updates Sending a message to Instagram* after 24 hours
Now you can write to a client on Instagram* even after 24 hours from the last message, i.e. outside the allowed window. To do this, you need to add the HUMAN_AGENT tag to the message . The message will look like this:
We provide detailed information on working with Facebook* tags in our knowledge base article .
API requests pricing over 100k requests per month
At the beginning of each month, all Chat2Desk clients are provided with a free package of 100 thousand API requests. Now, when the mark of 100 thousand free API requests is reached, they are charged according to our rates – 10 rubles for every 1 thousand requests (provided that there are no additionally connected API request packages).
Close a collapsed widget Chat2Desk Updates
Sometimes a widget can cover some elements costa rica whatsapp data the site and prevent your customers from using it. For this case, we have added the ability to close the widget.
You can configure the ability to show or hide the widget close button in the Settings > Widget + Online Chat section .
Automatic disabling of access for technical support
Now this option has a timeout. If you do not in this in case of emergency application access to your account for technical support within 8 hours, it will be disabled automatically. The option also allows you to extend access once.
You can enable or disable access for technical slovakia business directory in the Settings > Security and access rights section .
Double authentication
Chat2Desk now has the ability to enable two-factor authentication — an additional level of security to protect your account. No one will be able to access your data without a unique code from the authenticator app.
