Using your business’s WhatsApp for conversational strategies is the main objective of the tool and our duty is to make your WhatsApp API increasingly automated, generating more results for your company. But how can you make the most of automatic messages in e-commerce, for example?
WhatsApp for Delivery
There’s nothing better than connecting with customers when they respond quickly , and that’s what delivery app users
like the most. Providing good service is shop often more important than the quality of the product, because what the company offers may be good, but if the service leaves a bad impression, they will never contact the establishment again . And between us… customer loyalty is a super important key to increasing orders.
To ensure that customers always choose your company, use WhatsApp to provide good customer service. Follow these steps:
- Create experiences in communication using interaction buttons
- Send real-time order status
- Keep WhatsApp active, online 24/7
- Automate conversations
Providing good experiences means increasing the quality of your relationship with your customer, so applying these tips can optimize your results.
WhatsApp for road transport
Some transportation companies already use WhatsApp to communicate, the reason being that practically every Brazilian has this as their what is consulting: types and tasks to be solved main communication channel . Some entrepreneurs have realized that it is not possible to “swim against the current” and have simply combined business with pleasure.
Instant messaging makes communication easier and, between us, no one would want to talk to an attendant if remote and automated service were available.
Allowing customers to search for tickets more easily using WhatsApp provides instant experiences and empowers those who prefer to speed up the entire process.
WhatsApp for E-commerce and Retail
Every e-commerce needs to offer practical communication and, above all, 24-hour availability . There is nothing better than being able to ask questions to digital companies from anywhere in the world and at any time .
WhatsApp is the most popular b2c phone list messaging app in Brazil and so, if you are a digital entrepreneur, be aware of the benefits it can bring:
- Your e-commerce online 24 hours a day
- Automatic services
- Sending invoices and other files
- Service management
- Outcome metrics
Using WhatsApp for businesses, or WhatsApp Business API, has numerous advantages and you can check them out by clicking on the banner below.
WhatsApp for healthcare companies
When we talk about healthcare companies , we automatically think of the chaos in the services they provide. Many business owners in this niche think that there are no solutions to eliminate waiting lines and make patient care easier , but that is not the case.
If there were automated pre-service, people would not need to travel, and could ask questions via WhatsApp and request a second copy of a bill or schedule a simple appointment through an automatic service layer.
