Center Solutions Kaha li thehiloe marung, li hloka matsete a fokolang.
a pele le ho felisa tlhoko ea ho boloka lisebelisoa tsa ‘mele. Scalability ena e lumella likhoebo ho hola ntle le ho tšoenyeha ka mathata a hardware.
Lintlha-kholo:
ikamahanya le maemo ka potlako ho batloa ka scalability e thehiloeng marung.
hloka matsete a fokolang mme e felisa litšenyehelo tsa thepa ea motheo.
nolofalletsa likhoebo ho hola ntle le ho tšoenyeha ka mathata a hardware.
Thelefono e thehiloeng marung e tiisa ho fokotseha ka potlako, ho felisa mefokolo ea mehaho nakong ea ho atolosa khoebo.
Ho kopanya On-Premise le Clouda Litlhoko Tsa Bokamoso
Litharollo tsa Hybrid li kopanya tse ntle ka ho fetisisa tsa lefats’e ka bobeli: lisebelisoa tsa motheo bakeng sa taolo e eketsehileng le moetapele oa nomoro ea mohala likarolo tse thehiloeng marung bakeng sa ho tenyetseha le ho scalability. Sistimi ea Hybrid call center Center Solutions e lumella likhoebo hore li falle butle-butle ho tloha ho li-setups ho ea ho litharollo tse thehiloeng marung, tse fanang ka scalability ntle le ho senya ts’ebetso ea letsatsi le letsatsi.
Lintlha-kholo:ho fana ka tharollo ea bopaki ba bokamoso bakeng sa litlhoko tse tsoelang pele.
1. Lintlha tse Bohlokoa ho Khetha Theknoloji ea Scalable Contact Center
Likhoebo li lokela ho etelletsa pele ho feto-fetoha ha maemo, kopanyo, le bopaki ba nako e tlang ha ho khethoa sistimi e kotsi ea litsi tsa puisano. Nahana hore na tharollo e ka hokahana le litsamaiso tse teng (joalo ka CRM ea hau), ho ts’ehetsa Ho kopanya On-Premise le Cloud ho Tšehetsa liteishene tse ngata tsa puisano, le ho fana ka likarolo tsa boiketsetso tse ka holang ha sehlopha sa hau se ntse se hola.
Lintlha tsa bohlokoa:
Kopanyo: Etsa bonnete ba hore e tsamaellana le litsamaiso tse teng joalo ka CRM.
Scalability: Khetha lisebelisoa tse aeroleads kang call center telephony software e holang ka tlhokahalo.
Ho ikamahanya le maemo: Khetha litsamaiso tse lumellanang le mahlale a hlahang joalo ka AI.
Litsamaiso tse feto-fetohang le tse kopantsoeng li netefatsa hore setsi sa hau sa mohala se ka ikamahanya le kholo ntle le tšitiso, se etsa hore e be letsete le tšepahalang.
