It seems legitimate to ask questions about the relationships between outbound call center owners and software providers. How to check At the basis of these relationships, it is always necessary. To keep in mind the difference between data owner and data controller.
>It could be legitimate to consider kazakhstan phone number library ambiguous the situation . In which the owner of a call center software also owns several call center activities.
Data leakage is certainly higher because
They could analyze the contacts that perform best. And transfer certain metrics to the various call centers. Owned so as to exponentially increase performance. The difference between data owner and data. Controller can be considered subtle and what is tinyzone? playing. On this, in reality, as we have explained to you, there is a gap.
We remind you that it is improperly referred to. As purchasing lists, in reality the lists are rented. And the validity of the. Rental is by law set at 90 days. We also add that the list suppliers. Who generate contacts or leads through. Their lead generation platforms are the owners of the data.
Telcos, VoIP providers and obligations on the choice of call center software
We conclude this article with an important clarification: the major telecommunications and energy companies and other large operators that use telephone sales to promote their services, whether through direct or indirect mandates, never force call center owners to opt for a specific management software rather than another.
These large companies develop internal platforms belgium numbers that they own, but they do not limit the choice of software developed by individual software houses. The best software for your telephone sales business is the one you choose freely, after careful testing and analysis. Choose the solution that best suits your needs in terms of usability, technical support, speed and other features that reflect your working method. Freedom of choice is essential to guarantee the success and efficiency of your call center.
