Chat center for car dealers There is not a single sphere of activity in Russia that would not suffer in 2022. The sanctions and their consequences have hit, among other things, the denmark whatsapp data business. Eyes involuntarily roll at the phrase that a crisis is a time of opportunity. We believe that now we need to redistribute resources and look for optimal ways of working. Today we will tell you what opportunities, in our opinion, are available to car dealers and how Chat2Desk can help with this.
Market situation Chat center for car dealers
The situation for car dealers is worse than it was before February 2022:
- Some manufacturers have stopped deliveries, such as BMW, Honda and Chevrolet.
- Some stopped production. For example, Toyota and Renault.
- Prices for new cars have grown by an in addition to this private initiative of 35-50%. The dollar and euro exchange rates have grown. Then they have fallen, then they have grown again. Then they have fallen. And so on ad infinitum, but the prices have grown irrevocably.
- Demand for cars has fallen. According to the results of March 2022, Avtostat recorded a 43% drop. Given people’s desire to invest their savings somewhere, March was still a busy month and the industry is expecting an even greater decline by the end of the year.
The decline in demand for new cars from the slovakia business directory is understandable and predictable, the situation for car dealers is not the most pleasant. But there is also a positive moment: people have not stopped using cars and will not stop. There are almost no imports of new cars, production is complicated, but the used car market is replenished. And the demand for used cars is naturally growing.
Most often, buyers and sellers of used cars do not contact the showroom. They go to sites such as auto.ru , Drom, Avito and Yula. With the help of Chat2Desk, communicating with clients from all these sites becomes easier.
How it works: ad placement platforms have their own internal messengers, messages from clients on posted ads come to a separate window of each service. When integrated with Chat2Desk, messages from all sites will come to the operator in one window. As soon as a potential client writes in the chat, the service will send a link to the ad from which the person came, and display a photo of the car in place of the avatar. How it will look on the side of the car dealership manager
Why Chat2Desk is easier
- Convenience . With Chat2Desk there is no risk of losing a client. You do not need to switch between browser tabs and messengers. You will not lose time and will not be distracted from messages of potential clients.
- Automation . Set up automatic responses to the most frequently asked questions, such as whether bargaining is appropriate or how many owners a car has had. Select keywords and prepare response templates,
- Launching a chatbot . Select the desired functionality, Chat2Desk has many options: from greeting and asking to wait a few minutes to executing a specified script.
